Channels & Integrations
Ready to go integrations with services you know and love
Channels
Email
Channel
Send and receive email messages.
Knowledge Base
Documentation
- - Build a public knowledge base website for your customers or an internal knowledge base for your team.
- - Customize the design and website address to match your brand.
- - Hosted fully on our platform and easily managed by your team (no IT required).
Enchant Messenger
Live Chat
- - Chat with customers on your website.
- - Chat transcripts are archived in customer history and emailed to the customer.
- - Enables your customers to search the knowledge base, start a chat or send you an email.
Custom Integrations
Sidebar App
Customer Data
- - Display realtime business data from your internal systems on the customer sidebar.
- - Great for sales data (recent orders), customer data (lifetime value) or even adding a link to the customer’s profile in your backend.
Webhooks
HTTP Push
Send realtime notifications of activity in Enchant to your internal systems.
Integrations
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