20/user /mo
Shared Inboxes- Knowledge Bases
- Messengers
- Satisfaction Ratings
- Powerful Integrations
- Workflow Automation
- Reporting & Analytics
- Enchant AI Starter
- … and a lot more
no credit card required
Simple pricing
All features in One Plan
Affordable for teams of all sizes. No complex pricing tiers. No sign up fees.
Omnichannel
Email, Phone Calls, SMS/Text, WhatsApp, Facebook Messenger, Instagram.
Getting started is easy
Add your team, connect your channels & start delighting your customers.
Awesome support
We’re here to help you get the most out of Enchant! Reach out over email or live chat at anytime.
Add-Ons
Advanced Security
Single Sign On via Google Workspace or SAML.
IP Restrictions to limit who can access your accounts.
Advanced user access roles like Inbox Admins & Restricted Users.
$5 / user / mo
Enchant AI Standard
Gathers insights from multiple data sources.
Powers AI Writer, AI Translate, AI Summarize, AI Drafts & AI Suggestions.
$30 / 500 customers helped
Enchant AI Agent Beta
Autonomously handles customer conversations and resolves tickets end-to-end. Seamlessly hands off to a human agent when needed.
Available at no cost to Enchant AI customers while in beta.
Remove Branding
Removes “powered by” link from Knowledge Base, Messenger and Satisfaction Ratings.
$50 / mo
Frequently asked questions
What is a user?
Users are members of your team that log into Enchant and answer customer questions. Your customers never have to log into Enchant.
Does the pricing include multiple inboxes?
Yes, you can create multiple inboxes, knowledge bases and messengers. For all your brands, departments or languages.
What types of payment do you accept?
We accept payment via major credit cards (Visa, MasterCard & American Express).
How does the trial work?
Your team tries out Enchant commitment free for 30 days. You can activate your account at any time during the trial. If you chose not to, your account will automatically be closed when the trial expires.
Do I have to sign a long term contract?
Nope! Enchant is billed monthly based on the number of users on your account. You can add or remove users at any time.
Can you import data from another provider?
We offer managed (and free of charge) data imports from email accounts and other service providers. Contact us for details. Learn more here.